Privacy Policy

Last updated: August 18, 2026

1. Information We Collect

We collect information when you visit our site or make a purchase, including personal identification information (name, email address, phone number, shipping address), payment details processed through secure third-party payment systems, device and browsing information (IP address, browser type, pages visited), and your order history and preferences. If you join our text-message program, we also collect the mobile number you provide and a record of your consent.

2. How We Use Your Information

We use your information to process and fulfill orders, communicate with you about your purchases and our products, improve our website, send marketing communications where you have consented, and prevent fraud and enhance security.

3. Information Sharing

We do not sell your personal information.

Mobile information collected through text-message consent, including your mobile number and the record of your consent, is not sold, rented, or shared with any third parties for marketing or advertising purposes. No mobile opt-in data or consent is shared with third parties for their own marketing under any circumstances.

We may share data with service providers who support our business operations, including the messaging platform that delivers our texts and the carriers that transmit them. Those providers may use the information only to deliver the service on our behalf, never for their own marketing. We may also share data with law enforcement when legally required, and with business partners when you provide explicit approval. Mobile numbers and consent collected for the text-message program are excluded from all sharing with business partners.

4. SMS and Mobile Messaging

If you consent, we send recurring marketing and informational text messages, which may include order updates, promotions, specials, and cart reminders. Messages may be sent using an automatic telephone dialing system.

Consent is not a condition of any purchase, and participation is completely voluntary. Message frequency varies. Message and data rates may apply, and you are responsible for any charges from your wireless provider.

To stop receiving messages, reply STOP to any message or text STOP to +1 (888) 560-9823. For help, reply HELP, text HELP to +1 (888) 560-9823, or email cs@oldworldhealing.com. Supported wireless carriers are not liable for delayed or undelivered messages.

The full terms of the program are in our Terms of Service.

5. Data Security

We implement security protections for your personal data. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

7. Your Rights

You may access the personal data we hold about you, request corrections to inaccurate information, request deletion of your personal information, opt out of marketing communications, and object to data processing. See our Data Deletion Instructions.